PROGRAM IS CLOSED
(AS OF AUGUST 5, 2022 at 5pm)
Program Description
This program provides residential rent and utility assistance for residents of Collin County.
If you are a resident of the City of Allen, City of Dallas, City of Frisco, City of Plano or City of McKinney, you are NOT eligible for the Collin County Emergency Rental Assistance Program (ERAP). These cities are operating their own programs. If you live in one of these cities, you can find the correct program by clicking HERE.
JULY 12, 2022 UPDATE: Please note, effective immediately, the U.S. Treasury has ordered all future rent payments to not exceed September 30, 2022. This means that eligible applicants may only receive future rent through September 30, 2022 and will not be eligible for an award of future rent for October 1, 2022 and beyond.
Eligible Expenses & Maximum Financial Assistance Per Household (UPDATED 11/1/2021)
Eligible expenses include:
- Rent
- Rental arrears, including contracted late fees
- Utilities (e.g. electricity, gas, water, sewer, trash removal, internet)
- Reasonable landlord attorney fees and court costs for active eviction cases
You may receive up to 12 months of assistance (measured from March 13, 2020), plus an additional 3 months if you can show that the extra months are needed to ensure housing stability and funds are available.
Rental and utility assistance will be provided up to the maximum number of months allowed or $25,000, whichever is less.
JULY 12, 2022 UPDATE: Please note, effective immediately, the U.S. Treasury has ordered all future rent payments to not exceed September 30, 2022. This means that eligible applicants may only receive future rent through September 30, 2022 and will not be eligible for an award of future rent for October 1, 2022 and beyond.
Eligibility Criteria
You will be required to prove the following 3 things:
- Someone in your household qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; and
- You demonstrate a risk of experiencing homelessness or housing instability; and
- You have a household income at or below 80 percent of the area median.
Note: If you are reapplying for assistance, you must be able to demonstrate that you have ongoing hardship due to the COVID-19 pandemic.
If you or a member of your household experienced hardship due to contracting the COVID-19 virus, you will be asked to: (1) explain the hardship your household experienced due to the illness and (2) submit documentation of the hardship. In most instances, we will not be able to accept a self-administered COVID-19 test.
Household Income Limits (UPDATED 11/1/2021)
Application Process
Review & Payment Process
Instructional Videos for Applicants
- How to Register for an Account (First Time Applicants) - In order to apply for the Emergency Rental Assistance Program, you need to register for a SurveyApply account. This 2 min. video explains how to register for an NDC SurveyApply account.
- How to Complete Application Tasks - This 5 min. video explains how to complete the required application tasks.
- Eligibility Criteria and Required Documents - This 5 min. video walks you through the eligibility criteria for the program along with the required documentation.
Helpful Documents for Applicants
- Frequently Asked Questions (FAQs)
- Full Program Description (document will download, UPDATED 11/1/2021)
- Acceptable Income Documents (UPDATED 11/5/2021)
- Acceptable Proof of COVID-19 Hardship
- Acceptable Proof of Risk of Homelessness or Housing Instability
Instructional Videos for Landlords
- The Landlord Confirmation Form - In this 5 min. video, you will learn how your tenant requests your participation in the Collin County ERAP and how to submit a Landlord Confirmation Form.
- The Landlord Program Agreement - This 4 min. video walks you through how to sign the Collin County ERAP Landlord Program Agreement so that your tenant can officially be approved for funding.
Helpful Documents for Landlords
- Frequently Asked Questions (FAQs)
- Full Program Description (document will download, UPDATED 11/1/2021)
- Sample landlord agreement
Questions
If you have questions about the program, you can:
- Email us at: ERAPquestions@ndconline.org
- Leave a voicemail message at: (833) 696-0804 (toll free)
All email and voicemail messages will be returned within one business day.
Collin County Emergency Rental Assistance Program (ERAP)
PROGRAM IS CLOSED
(AS OF AUGUST 5, 2022 at 5pm)
Program Description
This program provides residential rent and utility assistance for residents of Collin County.
If you are a resident of the City of Allen, City of Dallas, City of Frisco, City of Plano or City of McKinney, you are NOT eligible for the Collin County Emergency Rental Assistance Program (ERAP). These cities are operating their own programs. If you live in one of these cities, you can find the correct program by clicking HERE.
JULY 12, 2022 UPDATE: Please note, effective immediately, the U.S. Treasury has ordered all future rent payments to not exceed September 30, 2022. This means that eligible applicants may only receive future rent through September 30, 2022 and will not be eligible for an award of future rent for October 1, 2022 and beyond.
Eligible Expenses & Maximum Financial Assistance Per Household (UPDATED 11/1/2021)
Eligible expenses include:
- Rent
- Rental arrears, including contracted late fees
- Utilities (e.g. electricity, gas, water, sewer, trash removal, internet)
- Reasonable landlord attorney fees and court costs for active eviction cases
You may receive up to 12 months of assistance (measured from March 13, 2020), plus an additional 3 months if you can show that the extra months are needed to ensure housing stability and funds are available.
Rental and utility assistance will be provided up to the maximum number of months allowed or $25,000, whichever is less.
JULY 12, 2022 UPDATE: Please note, effective immediately, the U.S. Treasury has ordered all future rent payments to not exceed September 30, 2022. This means that eligible applicants may only receive future rent through September 30, 2022 and will not be eligible for an award of future rent for October 1, 2022 and beyond.
Eligibility Criteria
You will be required to prove the following 3 things:
- Someone in your household qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; and
- You demonstrate a risk of experiencing homelessness or housing instability; and
- You have a household income at or below 80 percent of the area median.
Note: If you are reapplying for assistance, you must be able to demonstrate that you have ongoing hardship due to the COVID-19 pandemic.
If you or a member of your household experienced hardship due to contracting the COVID-19 virus, you will be asked to: (1) explain the hardship your household experienced due to the illness and (2) submit documentation of the hardship. In most instances, we will not be able to accept a self-administered COVID-19 test.
Household Income Limits (UPDATED 11/1/2021)
Application Process
Review & Payment Process
Instructional Videos for Applicants
- How to Register for an Account (First Time Applicants) - In order to apply for the Emergency Rental Assistance Program, you need to register for a SurveyApply account. This 2 min. video explains how to register for an NDC SurveyApply account.
- How to Complete Application Tasks - This 5 min. video explains how to complete the required application tasks.
- Eligibility Criteria and Required Documents - This 5 min. video walks you through the eligibility criteria for the program along with the required documentation.
Helpful Documents for Applicants
- Frequently Asked Questions (FAQs)
- Full Program Description (document will download, UPDATED 11/1/2021)
- Acceptable Income Documents (UPDATED 11/5/2021)
- Acceptable Proof of COVID-19 Hardship
- Acceptable Proof of Risk of Homelessness or Housing Instability
Instructional Videos for Landlords
- The Landlord Confirmation Form - In this 5 min. video, you will learn how your tenant requests your participation in the Collin County ERAP and how to submit a Landlord Confirmation Form.
- The Landlord Program Agreement - This 4 min. video walks you through how to sign the Collin County ERAP Landlord Program Agreement so that your tenant can officially be approved for funding.
Helpful Documents for Landlords
- Frequently Asked Questions (FAQs)
- Full Program Description (document will download, UPDATED 11/1/2021)
- Sample landlord agreement
Questions
If you have questions about the program, you can:
- Email us at: ERAPquestions@ndconline.org
- Leave a voicemail message at: (833) 696-0804 (toll free)
All email and voicemail messages will be returned within one business day.